View Full Version : Customer Service Help....check Here


Diesel-Mechanic
04-19-2007, 01:25 PM
If you have a truely troublsome customer service problem let me know here I can Possibly help ya out here.

elavataman
04-25-2007, 09:40 PM
my staremate keeps shuttin off some time by the power cored conection i use it in my work van and then in my own truck but pullin the cored in and out of the radio think i fucked it up any solution???? :o

Diesel-Mechanic
04-26-2007, 05:59 AM
my staremate keeps shuttin off some time by the power cored conection i use it in my work van and then in my own truck but pullin the cored in and out of the radio think i fucked it up any solution???? :o

If I understand you right....

Sounds like the power cord needs replaced.

If thats the case let me know, and we will take it from there.

The Truth
04-26-2007, 02:29 PM
I have shitty signal where I live. I purchased the Monster Indoor/Outdoor Antenna. With the antenna there is a plugin cord to the radio. I have the boombox, and there is no outlet for that plugin cord.

Does it matter?

Spermonartie
04-26-2007, 03:08 PM
For some reason today I stopped getting a signal. I have a S50, its worked perfect since I owned it and now I am getting the "aquiring signal" and when I check the signal its 0 for both. The radio does still work and when I switch channels it annouces the channel just like before, but nothing comes out. Also, I can still go back and listen to saved music/shows

tdel73
05-01-2007, 12:12 PM
For some reason today I stopped getting a signal. I have a S50, its worked perfect since I owned it and now I am getting the "aquiring signal" and when I check the signal its 0 for both. The radio does still work and when I switch channels it annouces the channel just like before, but nothing comes out. Also, I can still go back and listen to saved music/shows

I'm having the SAME EXACT problem, anyone have any ideas about this? Do I need a new antenna?

WCCCFan
05-01-2007, 04:21 PM
My phone line is dead, no dial tone, and all incoming calls are busy...that type of customer service right ;)

elavataman
05-01-2007, 05:32 PM
not the cord the part that the cord goes in to :rolleyes:

tstewy2
05-01-2007, 10:15 PM
my staremate keeps shuttin off some time by the power cored conection i use it in my work van and then in my own truck but pullin the cored in and out of the radio think i fucked it up any solution???? :o

I had this same problem with mine. It is something inside where the power cord plugs in. They know that there is an issue. Mine was replaced 3 time and finally they gave me a gift card and i just bought the stiletto. Love it

CamelToeElvis
05-02-2007, 02:18 PM
TSS doesn't seem to carry a replacement on the coaxial cable for the truck antenna--Where can I get one, without having to buy a whole new setup?

elavataman
05-03-2007, 07:37 PM
so who do i call, to get it fixed or replaced???? :(

TSS Taylor
05-03-2007, 08:37 PM
TSS doesn't seem to carry a replacement on the coaxial cable for the truck antenna--Where can I get one, without having to buy a whole new setup?

What you are looking for is sought after a lot. We finally convinced the distributor to make that cable as a separate part and will have it in the next few weeks.

whuckawazza
05-03-2007, 08:38 PM
TSS doesn't seem to carry a replacement on the coaxial cable for the truck antenna--Where can I get one, without having to buy a whole new setup? email the company that makes the truck antenna, pana pacific, and let them know you want it on the market.

whuckawazza
05-03-2007, 08:39 PM
What you are looking for is sought after a lot. We finally convinced the distributor to make that cable as a separate part and will have it in the next few weeks. for how much? i keep breaking mines

TSS Taylor
05-03-2007, 09:18 PM
for how much? i keep breaking mines

It will be about $21.99 for just the cable. You have a Truck Antenna?

CamelToeElvis
05-05-2007, 01:33 PM
It will be about $21.99 for just the cable. You have a Truck Antenna? Outstanding!

I drive a dumptruck, and sometimes get sent into some nasty places---That is why I am looking for the cable right now.

cheeseheadjonn
05-06-2007, 09:10 PM
my staremate keeps shuttin off some time by the power cored conection i use it in my work van and then in my own truck but pullin the cored in and out of the radio think i fucked it up any solution???? :o

that is what is happening to mine and cust serv said they cant help....