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Ive had to replace my sirius antenna TWICE and power adapter THREE TIMES
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| Ive had to replace my sirius antenna TWICE and power adapter THREE TIMES
- Click HERE to go to the original thread with graphics
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| Exactly! |
| and sirius doesnt give a shit i cant get them to answer any emails and some indian bitch who speaka no english answers the phone |
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| Ho LI Fook |
| i've had the same problem. got my Sirius in Dec 05 and i'm on my 3rd antenna. and their customer service does indeed suck donkey balls |
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| JoeyArkenstat |
| i dont even use my radio anymore, i just stream online. i went through 1 antenna and the lights on my unit are starting to burn out. their radios suck so i figured i'd try to save whats left of mine inn case my internet connection goes down or my comp crashes. |
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| frankk |
| content is awesome....equipment is horrible...everything sirius in my house has been replaced twice already, than they switched to sticky pads from suction cups in the car kits...made things 10x worse |
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| huntr |
just go to the store and bu(y) another fucking antenna..
customer service .. :rolleyes:
fuckin morons
the shit isnt made out of steel..... |
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| mkriss5681 |
| I just had my radio go up yesterday and I found the customer service great. The obvious African American gentlemen in the warranty department just sent me a new Sportster 4. He was def not in India. I was on the phone for only 5 minutes total and they were really nice. |
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| Purity Knight |
| I've had an active account since Dec 05 as well and I've had ZERO problems. Haven't had to replace anything and I use SIRIUS everyday usually most of the day. |
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| Exactly! |
Quote: Originally posted by huntr
just go to the store and but another fucking antenna..
customer service .. :rolleyes:
fuckin morons
the shit isnt made out of steel..... |
thats exactly what I have to keep doing. Im getting another power adapter now. 2 power adapters down in 1.5 years and counting. SIRIUS EQUIPMENT SUCKS |
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| dcmascot |
WAH, electronics don't last forever!!!
2nd antenna - but I broke it while unloading lumber so I could build an outdoor shower to
WASH YOUR PUSSY! |
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| super_not |
| mine still works great. sucks to be you. |
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| F*ck the FCC! |
Quote: Originally posted by huntr
just go to the store and but another fucking antenna..
customer service .. :rolleyes:
fuckin morons
the shit isnt made out of steel..... |
Ya because its totally reasonable to have to go to the store and buy 2 new antennaes and 3 new power adapters in less than 2 years. |
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| Exactly! |
| I have a starmate , the radio itself is good, but the antenna + power adapter suck. |
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| huntr |
I burned out 1 ant and 1 sportster ..
I dont cry like a baby .. I realized my treatment of the ELECTRONIC DEVICE and the constant use was the problem ..
Radio shack is your friend .. plenty of spare parts ... |
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| super_not |
Quote: Originally posted by F*ck the FCC!
Ya because its totally reasonable to have to go to the store and buy 2 new antennaes and 3 new power adapters in less than 2 years. |
Quit trying to shove them up your ass |
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| JoeyArkenstat |
Quote: Originally posted by dcmascot
WAH, electronics don't last forever!!!
2nd antenna - but I broke it while unloading lumber so I could build an outdoor shower to
WASH YOUR PUSSY! |
my VCR from 1984 is giving it a good run. give me something built to last, or something built to try. |
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| Face Froster |
| The in-home equipment really does suck, which is why its great if you can stream online or go wireless with the Stiletto. The car install/reception has really been solved with the custom brackets and FM Antenna Power Booster which is a major upgrade from the magnetic antenna. |
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| Ho LI Fook |
Quote: Originally posted by frankk
than they switched to sticky pads from suction cups in the car kits...made things 10x worse |
it's just as well, the suction cups are shit. mine fell off so often i just taped it up. i got tired of putting the damn thing back every week. they can pay Howard $500,000,000 but they can't spend money to develop reliable equipment? |
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| AttyJ |
Quote: Originally posted by Exactly!
and sirius doesnt give a shit i cant get them to answer any emails and some indian bitch who speaka no english answers the phone |
good story except:
1) it belongs in the Sirius Forum; &,
2) you suck at calling customer service - i've never had a problem, they are excellent & usually ask for my # & call me right back w/in 20 mins w/ a solution
:smash: |
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| O-Beast |
| I've had my subscption for less than a year. My first radio was stolen. My second broke it's p[ower adapter within a month. The replacement was broken as well. I paid to upgrade to a Sportster 4. After 2 months of flawless service it now says nothing but "aquiring signal", and it's not the antenna that's the problem. Its been three weeks and I'm dreading calling the warranty department yet again. |
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| Exactly! |
Quote: Originally posted by AttyJ
good story except:
1) it belongs in the Sirius Forum; &,
2) you suck at calling customer service - i've never had a problem, they are excellent & usually ask for my # & call me right back w/in 20 mins w/ a solution
:smash: |
ok PLEASE give me the number you called - Im getting New Delhi every freaking time |
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| F*ck the FCC! |
Quote: Originally posted by super_not
Quit trying to shove them up your ass |
Ive been sticking my regular radio antennae in my ass for years without a problem, why cant sirius make equipment that reliable? |
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| Dakota4791 |
| I haven't had one problem yet.... love it! |
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| mkriss5681 |
Quote: Originally posted by AttyJ
good story except:
1) it belongs in the Sirius Forum; &,
2) you suck at calling customer service - i've never had a problem, they are excellent & usually ask for my # & call me right back w/in 20 mins w/ a solution
:smash: |
I never had any issues with Customer Service there. Even their email address usually replies in 30 minutes for me at least. I call shenanigans on the OP. |
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| AttyJ |
Quote: Originally posted by Exactly!
ok PLEASE give me the number you called - Im getting New Delhi every freaking time |
Siriusly:
Cust Care
888-539-7474
s50 ( i think that each radio has its own line )
888-747-4871
specials
800-869-5364
Mel's direct line: 201-876-3239 |
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| O-Beast |
| I've never had a problem with the attitude or helpfulness of Sirius customer service or the warranty department. My complaint is soely with the quality of equipment. |
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| super_not |
Quote: Originally posted by F*ck the FCC!
Ive been sticking my regular radio antennae in my ass for years without a problem, why cant sirius make equipment that reliable? |
:hhh:
I guess I've been lucky, but doesn't the equipment have some kinda warranty? |
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| F*ck the FCC! |
Quote: Originally posted by super_not
:hhh:
I guess I've been lucky, but doesn't the equipment have some kinda warranty? |
Once you stick it up your ass, it voids the warranty. Fucking bull shit. |
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| Johnnykstaint |
| Did Bubba ever get a Sirius radio in the puss? |
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| Cap420 |
| i was thinking of writing a letter to sirius and mailing it to them regarding this since my e-mails go ignored too. i've been a member since feb of 06, and so far have gone through 4 antennas, 4 home power adapters and 5 car power adapters and 3 sirius starmate replays. i'm waiting on the UPS guy right now to deliver another cigarette power adapter. that's way too many replacements and sirius should at least acknowledge it and say they're making improvements or SOMETHING. |
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| fetrunner |
Quote: Originally posted by Purity Knight
I've had an active account since Dec 05 as well and I've had ZERO problems. Haven't had to replace anything and I use SIRIUS everyday usually most of the day. |
I as well |
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| fetrunner |
Quote: Originally posted by Exactly!
thats exactly what I have to keep doing. Im getting another power adapter now. 2 power adapters down in 1.5 years and counting. SIRIUS EQUIPMENT SUCKS |
Dude,
What have you got? A black cloud over your head? |
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| THHSFanSince85 |
Quote: Originally posted by Exactly!
and sirius doesnt give a shit i cant get them to answer any emails and some indian bitch who speaka no english answers the phone |
Perhaps someone put a curse on you? Yes, perhaps...
:cool: :cool: :cool: |
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| MajorJerkOff |
Quote: Originally posted by Exactly!
and sirius doesnt give a shit i cant get them to answer any emails and some indian bitch who speaka no english answers the phone |
Do you tend to unplug your radio allot? Especially the power cord? I have learned leave it alone once its all hooked up...I went through thee power cords and one radio within 2 years. Once your 1 year warranty is done your fucked. |
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| Marinolaw |
| I'm not advocating this in any way, but I know some people who go to radio shack and buy a new piece of equipment to replace one that is not working, put the broken item in the newly purchased box, and then return it. |
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| Stony71 |
I've had My sirius since Dec '05 and never had any problem with either my car antenna, nor my home antenna :dontknow:
when buying electronics, it's all about the luck of the draw |
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| Pussah2 |
have the stiletto 100 and it works great as an ipod.
However I have the following problems:
1)barely works as a walkman outside, not at all inside.
2)get acquiring signal for no reason on some days when i am fine other days.
3)My reception sucks in my car (nothing but static on almost every station I try) |
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| F*ck the FCC! |
Quote: Originally posted by Marinolaw
I'm not advocating this in any way, but I know some people who go to radio shack and buy a new piece of equipment to replace one that is not working, put the broken item in the newly purchased box, and then return it. |
Im advocating this, it works like a charm! |
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| jackmayhoffer |
Quote: Originally posted by Pussah2
have the stiletto 100 and it works great as an ipod.
However I have the following problems:
1)barely works as a walkman outside, not at all inside.
2)get acquiring signal for no reason on some days when i am fine other days.
3)My reception sucks in my car (nothing but static on almost every station I try) |
nice to have all those problems with their top model... |
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| Exactly! |
Quote: Originally posted by THHSFanSince85
Perhaps someone put a curse on you? Yes, perhaps...
:cool: :cool: :cool: |
probably. im jobless, alone, scared to go outside. if you want to call that cursed |
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| Douchebag_AZ |
| I never had a problem with my antenna..That guy who called and said they break when they get too hot prolly just has some faulty antennas mine sits on top of my truck and with the Arizona heat it still hasnt broke and I had mine since Howard first started... |
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| mrblack66 |
lil tip
put the antenna on your dash instead of outside..works perfect well and wont get fucked by the weather.
your welcome |
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| skynet74 |
| Do what I did. Call Sirius and tell them you are going to cancel because your radio broke. From my experience they will do anything to keep you as a customer and will just send you a free Radio and antenna |
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| djg |
| I went through 2 antennas for the Sportster in the car in about 7 months. When I went to Radio Shack again an employee suggested that I keep it inside of the car. Since leaving it in the car a year ago I have had no problems. If you have a car unit - do not run the antenna outside. I just used some double sided tape to stick it to the dashboard. |
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| Cap420 |
i sent an e-mail to sirius an hour ago about my constant having to replace shit, and they just sent this back to me:
Dear John,
Thank you for contacting SIRIUS regarding you having to replace the
accessories for your SIRIUS equipment. We understand your frustration
and are here to help!
We apologize for any inconvenience that having to replace the antenna,
power cords and home adapter. We value your feedback on our equipment
and wish to know what you think. As a customer driven company, we
listen to our customers. Your email will be forwarded for further
consideration.
John, we are excited that you are a part of the SIRIUS family! Thank
you again for writing us here at SIRIUS Customer Care!
:rolleyes: |
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| Kun T Bastard |
| I also have had to replace my antennas no less than 3 times,, I LOVE Sirius,, I realy do,, but something MUST change in the antenna designs!! especially the frailty of the wire |
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| wearly1977 |
My antenna started to fuck up and now they are sending me a new one. No questions asked. Call them up and tell them your antenna sucks balls, and you have tried your home antenna and had no problems with it. You put back on your car attenna and it would not work anymore. THe guy I spoke with gave me a ticket number and he is sending me a new antenna. He said the VP of sirius started this and wants all of the customers not to have problems getting a reception. :D
Proof:
Order #: 4201649
Order Items: 1
Sub total: $ 0.00
Shipping: $ 4.41
Insurance: $ 0.00
Tax: $ 0.00
Discount: -$ 4.41
Grand Total: $ 0.00
Order Item Details
---------------------------------------------------------------------
Package SKU Name Price Title
---------------------------------------------------------------------
SHP-4541200 RUCADOT $0.00 SIRIUS Vehicle Antenna (polybag)
UPS Ground Shipping
-------------------------------------------------------------------- |
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| huntr |
Quote: Originally posted by Exactly!
thats exactly what I have to keep doing. Im getting another power adapter now. 2 power adapters down in 1.5 years and counting. SIRIUS EQUIPMENT SUCKS |
well .. your a fucking idiot then ... buy another brand 12v adapter if you cant keep from abusing the sirius ones till they break.... |
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| huntr |
Quote: Originally posted by F*ck the FCC!
Ya because its totally reasonable to have to go to the store and buy 2 new antennaes and 3 new power adapters in less than 2 years. |
your in the minority .. figure out why they are breaking .. and stop doing whatever that is.. |
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| DICKWAD |
| I move my radio to my work truck,to my personal truck,to my Motorhome, to my boat, and to the house, it's always getting disconnected and plugged back in, It's only turned off for a few hours a day, I have never had a problem {YET} I've had the same radio since 9-05. Just been lucky I guess. :dontknow: |
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| supertattoo |
| Since signing up in Dec '05 I have replaced the antenna once, the car power cord four times, the indoor power cord once and the Starmate Replay receiver itself once. The receiver, antenna and one of the car power cords were my fault because of my own clumsiness. One day the indoor power cord just burned out without warning. I was listening in the house when I smelled something burning. I looked over and saw smoke and quickly unplugged it. The warranty had already expired so I had to buy a new one and was careful to make sure I unplugged it whenever I wasn't listening. When my Starmate Replay cacked out I upgraded to a Sportster 4 and also got the boombox and haven't had any problems with them since I don't take them out of the house anymore. I bought a Stamate 3 to keep in my truck and have had to replace the car power cord three times in the last six months. One just stopped working without any apparent reason after a month so I was able to get a replacement cord from WalMart where I bought it. It lasted another three months and the tip broke off inside the outlet in my truck and I had to dig it out using a plastic knife. I also managed to blow the fuse for the horn, interior light and outlet in the process. That replacement cord lasted until yesterday when the exact same thing happened with the tip breaking off in the outlet. I went to a local store that deals exclusively with satellite radio sales and service the owner told me that this is a very common problem and he gets customers every day with the same complaint. Sirius should invest a little more time to make sure that the accessories are made with quality materials so they don't keep breaking like this. |
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| artsyguy |
Gotta love Sirius and their cheaply made shit ...It's a good thing the programming is great... |
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