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I know your sick of me, but please read.
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| I know your sick of me, but please read.
- Click HERE to go to the original thread with graphics
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| Fakeboy |
This is weird:
I ordered my xact unit on 11/23. I was told is would be shipped out overnight, since I paid for overnight delivery. On 11/24 they said it would be shipped out in a day or so. Then on 11/26 another rep had told me they are on back order for 2 weeks. I called on 12/6 to get an update and they guy said it should go out Tuesday or Wednesday. Another attempt to find out on 11/9 has the lady telling me that all she can say is that I will get it on or before 12/24 and says it looks like it is still on back order. Then why the hell was it on my door step when I got home?
Do their Reps know anything other than how to sell you accessories?
So, just an FYI *I GOT IT!* |
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| ROYSPHLEGM |
| awesome, I hope that means my exact isnt far behind. I ordered on 11/24 with 2nd day delivery and have not gotten anywhere useful with the customer service people either. |
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| willymon |
I ordered the Xact on 12/3 and just got this email....
Dear SIRIUS Customer,
Thank you for your recent SIRIUS purchase. We are currently experiencing greater than anticipated volume. As a result there has been a delay in fulfilling your order. We expect to ship your order by Monday, December 13, 2004.
Please accept our sincere apologies. We appreciate your patience and look forward to providing you with the best in Satellite Radio. If you have any questions about your order please contact us at 1.888-539-SIRIUS (7474).
Sincerely,
SIRIUS Customer Care |
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| ROYSPHLEGM |
Quote: Originally posted by willymon
I ordered the Xact on 12/3 and just got this email....
Dear SIRIUS Customer,
Thank you for your recent SIRIUS purchase. We are currently experiencing greater than anticipated volume. As a result there has been a delay in fulfilling your order. We expect to ship your order by Monday, December 13, 2004.
Please accept our sincere apologies. We appreciate your patience and look forward to providing you with the best in Satellite Radio. If you have any questions about your order please contact us at 1.888-539-SIRIUS (7474).
Sincerely,
SIRIUS Customer Care |
I got the same email friday night. I sent another email earlier friday and just got a response today that my order has been shipped and they gave me a tracking number. Its due to arrive tuesday. Hopefully yours will come shortly too. |
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