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  1. If you don't have an account click the "login or signup" tab in the upper right & create one. To make things easy you can quickly create it using your facebook, twitter, or google login. Your real identity & your login credentials for those sites will remain private. Just be sure to choose an alias when you set it up. PS: Even if you haven't been to SFN in years, your old login will still work.

Hey Mutt Or Doctor Ivan,I paid but I'm not a supporter.

Discussion in 'The New Site Q&A' started by ralphberries, Feb 20, 2012.

  1. ralphberries Full Member

    The payment cleared paypal last Dec 8th.I still have not had supporter status.Any Idea whats up with that???
  2. Ryan_lever UnDead

  3. Mutt

    Mutt
    Administrator

    dec 8th? that is from before the move. please PC me w/ your paypal email & the conf # so I can find it.
  4. Mutt

    Mutt
    Administrator

    ok, i just went thru & saw your history. you contacted paypal & filed a dispute against me the day the site was turned off. when you did that it automatically reversed the donation & reverted your account back to full member.

    then I moved us to here. I see you canceled the dispute once we reopened but since we moved from VB to Xen, it got lost in the cracks.

    he's what I'm going to do. I'm going to refund your donation right now. if you would still like to be a supporter, please remake it using the new system by clicking here
    it won't cost anything more but it will ensure this doesn't happen to you again & will properly start your support today.
  5. Mutt

    Mutt
    Administrator

    ok, paypal won't let me refund the money because it's been more than 60 days. why did you wait so long? give me a second to figure a way to fix this
  6. Mutt

    Mutt
    Administrator

    do you have a paypal account or did you just make the donation? meaning if I send you money to your email, will you be able to get it? because of the way you disputed & canceled it I don't have any way to manually set you up so I need to some how reverse it so you can start fresh.
  7. ralphberries Full Member

    Hey Mutt,I do have a paypal account.If you have my money,Can you just make me a supporter for 6 months or do I have to something else? Also,I have asked T@H about it several times after the new site went up.I just figured you guys were very busy with the new site.Sorry to be a pain in the ass.
  8. Mutt

    Mutt
    Administrator

    I wish it was that simple. with supporter stuff, it wasn't all setup when we first moved over & even now it's only setup at a minimum. special situation like your are harder to deal w/.
  9. Mutt

    Mutt
    Administrator

    I found out how & it's been handled. sorry for the delay. you 6 months start today.
  10. ralphberries Full Member

    Thanks Mutt! Sorry again for the fuck up! Great new site!

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